Shipping policy

WE OFFER FREE SHIPPING WITHIN THE UNITED STATES 

For our international customers, we also provide shipping options at checkout. Please note that international shipping will incur an additional cost, which will be calculated based on your location and chosen shipping method.

Please note that our headpieces are handcrafted with love and attention to detail. As a result, the production process typically takes about 4-5 weeks. Once your headpiece is ready, we will promptly ship it to you using your chosen shipping method.

We appreciate your patience and understanding as we create a beautiful and unique piece just for you! If you have any questions or need further assistance, please feel free to contact us headpiecesmiami@gmail.com. 

For rush orders, please contact us at headpiecesmiami@gmail.com. We'll do our best to accommodate your special requests and ensure timely delivery.

Ready-to-Ship Pieces -

Processing and Delivery Time:

Our ready-to-ship pieces typically require approximately 2 business days for processing before they are dispatched. Once shipped, you can expect your order to be delivered within approximately 4 business days.

Please note that our business days are Monday through Friday, excluding Saturdays, Sundays, and any festive dates. We aim to provide you with a seamless shopping experience and ensure your order reaches you promptly.

LOST OR MISSING PACKAGES

Please be aware that we do not assume responsibility for any lost or missing packages during transit. In the event that your package goes missing or encounters any delivery issues, we advise you to directly contact the shipping service for assistance.

For added security and peace of mind, we highly recommend selecting the "Signature Required" option at checkout.

By choosing this option, the shipping service will require a signature upon delivery, ensuring the safe receipt of your package.

Your satisfaction is our priority, and we want your shopping experience to be worry-free. If you have any concerns or require further assistance, feel free to reach out to our customer support team. Thank you for understanding, and we look forward to serving you!